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"The Customer is Always Right" (TV show) on OWN is a reality series in which some of America's most recognizable companies turn to their customers for feedback and new ideas on improving their bottom lines. In an unprecedented experiment, two loyal customers are tapped by a company CEO to spend a week with the organization and to implement real improvements to its business model.

Each one-hour episode follows the once-in-a-lifetime challenge as both customers work alongside the company's top executives to address the company's biggest issues. In the end, the participants' efforts are judged by a final focus group. If the group likes the changes that were made, the two will walk away with $10,000 and boasting rights that the customer is indeed always right.

TLC will also air the program in a second-run window. "The Customer is Always Right" is produced by Katalyst and executive produced by Jason Goldberg and Jenelle Lindsay.


Network: OWN
Genre: Reality
Runtime: 60 mins.
Premiere Date: 2013
Seasons: 1
Production Company: Katalyst

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Got The Customer Is Always Right spoilers? What did you think of the last show?

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